VAAO Privacy Policy

This Privacy Policy was published May 10th, 2021.

In VAAO we are committed to protect and respect your privacy in compliance with Data Protection Regulation. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Policy applies to the use of our products and to our sales, marketing and customer contract fulfilment activities. It also applies to individuals seeking a job in VAAO.

Who are we?

VAAO is one of the largest branading agencies in the middle east. Our company is located in Dubai, UAE. The registered office address is VAAO Advertising FZ LLC, C 12, Dubai Production City (IMPZ), Dubai, United Arab Emirates.

VAAO can be contacted by email: [email protected]

Personal Information We Collect

We collect information from you, such as name, company, country, email address and phone number, when you send us a message. Giving us your name, e-mail address and company is necessary to answer your query and to provide you with the service and/or contract. We collect your e-mail address and your name when you send us your CV, and only e-mail address when you subscribe to our newsletter. We collect your data when you interact with us in person, through correspondence, by phone, by social media, or through our websites. When you use our website, we collect information about how you use the site. This helps us to make our website easier to use and the content more useful.

We may collect, store and use the following kinds of personal information:

  1. Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, entry & exit points and number of page views)
  2. Information that you provide to us for the purpose of subscribing to our newsletters (including your email address)
  3. Information that you provide to us for the purpose of the recruitment process (including your name and email address)
  4. Information that you provide to us for the purpose of joining live webinars or other events (including your name, email address, country, company name and telephone number
  5. Information about how you interact with our emails (including opens, clicks and preference information)
  6. Any other information that you choose to send to us.

Legal basis

We use consent, contracts and legitimate interest as the GDPR basis to store and process your data.

Legitimate interests:

Legitimate interests include:

  1. Responding to enquiries you make whether by phone, email, contact form or other method
  2. Tailoring information based on your activity, such as what content you show interest in.

Consent

  1. Sending emails with marketing information and tips.

If at any point you would like to opt-out or withdraw previously given consent, please contact us using the details at this end of this policy. All our marketing emails contain unsubscribe links.

Contracts

We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners and suppliers.

Apart from mentioned above, we may collect, store and use the following kinds of personal information:

  1. Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, entry & exit points and number of page views)

Due to the need to prevent Internet robots from performing certain functions on the website, we use the Google reCAPTCHA mechanism that is checking whether the someone’s behavior look like robots. In this case, we may disclose your IP address to Google LLC.

Cookies and Analytics

We use cookies and analytics technologies to gather usage and performance information about our web page. This information helps us analyze our website usage and web page performance.

A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both session cookies and persistent cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognize you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyze the use of this website. Both Analytics tools generate statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information; their privacy policy is available here.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third-party cookies. For example, in Chrome you can refuse all cookies by clicking on your computer click More and then Settings, at the bottom, click Advanced, under "Privacy and security," click Content settings; click Cookies; from here, you can: turn on cookies: Next to "Blocked," turn on the switch; turn off cookies: Turn off Allow sites to save and read cookie data. Check the instructions here.

Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

Using Your Personal Information

If you sign up for marketing, we'll use your information to make that marketing relevant. If you sign up to an event, we'll use your information to keep you up to date with that event (like webinars or demo presentations) and if you send us a contact request we will use your information to answer this enquiry. Information about your use of our website will help us make the website better.

Personal information submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your information to:

  1. Administer the website
  2. Respond and process to your job application
  3. Improve your browsing experience by personalizing the website
  4. Send you general (non-marketing) commercial communications
  5. Send you response to your enquiry
  6. Send you our newsletter and other marketing communications relating to our business, where you have specifically agreed to this (you can inform us at any time if you no longer require marketing communications)

We will not provide your personal information to any third parties for the purpose of direct marketing without your express consent.

Disclosures

We won't sell or rent information about you.

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose information about you:

  1. To the extent that we are required to do so by law
  2. In connection with any legal proceedings or prospective legal proceedings
  3. In order to establish, exercise or defend our legal rights

Except as provided in this privacy policy, we will not provide your information to third parties.

International Information Transfers

Some of the companies we work with are based outside the EEA which means they have more lenient data protection laws. We only work with companies who we trust to keep your information safe and we share the minimum amount of information necessary to provide our services.

Information that we collect may be stored, processed in and transferred between any of the countries in which we operate, in order to enable us to use it. These countries include the United States, which do not have high data protection standards equivalent to those in force in the EEA. The Data Protection Shield and our contractors guarantee an appropriate level of protection. The person whose data is being processed may obtain copies of the data.

Security of Your Personal Information

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.

We continually adapt our security measures in line with technological progress and developments.

We will store all the personal information you provide on our secure (password protected, and firewall protected) servers.

Email Policy

We send emails to customers. You control what communications you receive and can unsubscribe from marketing at any time by using the link in the email received. Customers will still receive important information relating to our services.

VAAO maintains a strict opt-in policy in regard to its email communications. We only send email to individuals who have subscribed or as part of an ongoing relationship we have with an individual or business.

Your right to control what communications, if any, you receive from VAAO is important to us.

Though we may include announcements from partners or other third parties in some communications, we do not provide email addresses to third parties.

If you believe you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to [email protected] for review.

VAAO mailing lists and subscription options

Marketing

Keep up to date with what is happening in the world of personalization and how our solution can help you.

The content you receive can include as follows:

  • Events – Invites to events and webinars we are hosting
  • Blogs – Highlighting blog posts relevant to your interests
  • Case Studies – Highlighting success from other brands close to your level of sophistication
  • Change Logs – Summary of new products and features released monthly
  • Guides – Highlighting in-depth guides relevant to your interests
  • Survey requests – Requesting feedback on how we can make our offer and/or software better for you
  • Product Awareness – Occasional updates highlighting products for email marketing and how to leverage them for your success
  • Seasonal Campaigns – Occasional features and promotions from the VAAO marketing team

Changing your subscription preferences

You can update your communications preferences at any time by following the convenient links located at the bottom of our emails. Requests submitted in this manner are processed and effective immediately.

You may email [email protected] with your unsubscribe request. Please be aware that unsubscribe requests submitted in this manner will take longer to process and will not be effective immediately.

Other email notifications

The following types of communications do not have the unsubscribe option due to the nature of the subject matter.

Transactional emails

This includes acknowledgement of information requests, lifecycle emails where a recipient has signed up to event or webinar or requested a demo and sophistication scale form completion emails.

Privacy policy updates

If we intend to make changes to our privacy policy which are relevant to, or impact upon, you, or are about fundamental changes to the nature of the processing, we will email you in advance detailing these changes.

Tracking

When we send you emails, we may include a tracking image and web analytics code to allow us to determine the number of people who have interacted with our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. This tracking collects only limited information such as webpage viewed, time and date.

Integrations And Partnerships

vaao has partnered with a range of third party software and service providers. This section lists our third-party partnerships, explains what they do and why we trust them to handle your information on our behalf.

Linkedin

We use this solution to build professional relationships, explore new opportunities and communicate with you via LinkedIn communities.

If you want to find out more about how Linkedin protect your information, please click here to access their privacy policy.

Privacy Policy Amendments

This privacy policy will be updated from time to time and the latest version will always be on our website. If significant changes are made which may impact you, we will also notify these changes in advance via email.

Your Rights

Right to access

You may instruct us to provide you with any personal information we hold about you by emailing your request to [email protected] or by writing to us at: VAAO Advertising FZ LLC, C 12, Dubai Production City (IMPZ), Dubai, United Arab Emirates

Right to object to direct marketing

You may instruct us not to process your personal information for marketing purposes by email at any time by using the unsubscribe link in a marketing email you receive or by emailing [email protected] with your request.

Right to update or correct information

Please let us know if the personal information which we hold about you needs to be corrected or updated by emailing [email protected].

Right to be forgotten

You have the right to ask us to delete the personal information that we have about you by emailing [email protected].

Retention of personal information

We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.

This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymized.

Business Transfers

In the event of a sale, merger, consolidation, liquidation, reorganization, or acquisition, any acquirer will be subject to our obligations under this Privacy Policy, including your rights to access and choice. We will notify you of the change either by sending you an email or posting a notice on our Website.

Third-party Websites

The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Information Controller

The information controller responsible for our website is VAAO Advertising.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please contact [email protected] or write to: VAAO Advertising FZ LLC, C 12, Dubai Production City (IMPZ), Dubai, United Arab Emirates.

Preparing for a new era in privacy regulation

This policy covers all personal information collected and used by us. In this policy, "personal data" or "personal information" means information that (either in isolation or in combination with other information held by us) enables you to be identified as an individual or recognised directly or indirectly. This may include your name, date of birth, nationality, gender, postal address, email address, phone number, and technical information from the devices you use to access our website.

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